Network Solutions

Welcome to 1iX

Making technology work for your small to mid-sized business.

About Us

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Services

Concierge Technical Support

You cannot be down. Your technology is vital to your business and it should work as well as you do. When you do have issues, you want it fixed quickly and it should not affect your schedule...Then you need our signature concierge tech support.
Wherever you are, if you can reach a phone or get an Internet connection, we can help. Using the latest remote desktop software, we can quickly fix your issue and get you functioning again.
The concierge service is a first in the PC industry – a hybrid of hospitality and customer service, based on the luxury resort experience, and tailored to the unique needs of PC users. The concierges act as your advocates inside the company, quickly and attentively meeting your needs– no matter how unusual or unorthodox the request, no matter the departments involved. Contact your concierge today. They can

• Create a fully tailored solution to whatever your question may be
• Help you with inquiries about your system
• Update you on the status of your new PC
• Usher you through technical support
• Answer your questions on myriad other topics

Ongoing Maintenance

Do you want to focus on what you need to do and not struggle with your computer? Do you need to stretch the life span of your current computers? Would you like to actually get the most out of your investment in technology? Would you like to minimize your potential to security risks? Or just simply fix that @#$% computer, and get things to work as they are supposed to? Or do you need computer support, but just don't want or can't afford a full-time IT person on your staff, but you sure could use someone who is experienced and understands what you need and what your goals are and can be there when you need it.
Think of us as your Computing Concierge, specializing in cost effective custom solutions for residential and small business customers. Service without attitude, but with common sense and good humor.

Network Design and Implementation

Computers and software perform as well as the network they reside upon. If you run between five and 55 workstations, we’ll assess your current environment, then design and deploy a network that will support the tools and processes required for your success. We protect your investment by engineering flexible infrastructures that scale as your needs evolve.

• Network Infrastructure

• Wired and wireless; firewalls; VPNs and remote access; Internet uplink; Internet architecture protocol support; switch networks; cross-platform communication; fault tolerance.

• Server Administration

• O/S rollouts; file, email and print server management; user permissions; storage; back-up system; updates, patches, virus protection and spyware/malware prevention.

• Backup and Security

• Backup system development; preventative maintenance; spyware, malware, virus eradication; proactive network and system monitoring and response.

• Mobile Computing

• Secure remote access; laptop support; handheld configuration.

• Office Productivity

• Configuration and support for all common business technology applications including: Email, calendar, contacts, accounting, design, and general business tools. Also: specialized industry support; call to inquire.

• IT Planning

• Uptime, backup and archive analysis; user polling; unbiased upgrade and new purchase advice

Solutions for Today's Mobile Workforce

Our solutions keep you connected. Stop missing opportunities because you were too difficult to reach. Know what is happening with your customers and at the office. We provide fully integrated solutions combining voice, email, remote access, and scheduling systems.

• Stay Connected

• Keep in touch with your business while in the office or on the road. Telecommuting is seamless for you and your employees, with phone extensions at homes or on laptops. Phone calls track you down wherever you are. Voice mails are received in one location. Sync email, calendar, and contacts across devices, making your workflow easy.

• Stay Busy

• Our systems keep you in touch. Experience the freedom of mobility without losing business. Never miss the opportunity to serve an existing customer or gain a new one. In today’s economy, it is vital to take advantage of technology to ensure you stay active.

• Control Costs

• Our mobility solutions can be achieved for a surprisingly low cost. We review your needs and put together a plan that gives you the features you need without making you pay for those you don’t need. Email boxes with greater storage capacity, and integration of all systems to your mobile device, are just a few ways we help you do business more freely.

Data Security

A company's data is one of its most precious assets. Keep it safe! 1iX implements Data Security measures including:

• Backup system development
• Preventative maintenance
• Anti-spyware and malware
• Virus eradication
• Proactive network and system monitoring and response

Welcome to the Cloud

Office 365 for professionals and small businesses

Anywhere and anytime

Access email, calendars, and contacts across PCs, the web and mobile phones.

• Work from virtually anywhere

• Work from almost anywhere and get automatically updated email, calendar, and contacts on the devices you use most, including PCs, Macintosh computers, iPhone, Android phones, Symbian phones, BlackBerry smartphones**, Windows Mobile, and Windows Phones*.

• Easy to manage email

• Get professional, easy-to-manage email. Office 365 provides each user with a 25-gigabyte (GB) mailbox and lets them send email messages up to 25 megabytes (MB). Connect with Microsoft Outlook 2010 or Outlook 2007 and use all of the rich Outlook functionality you already know and use, whether you are connected to the Internet at home or in the office or you are working offline.

• Simplify scheduling

• Easily schedule meetings by sharing calendars and viewing them side by side, so you can see your colleagues’ availability and suggested meeting times from your calendar. Access your email, calendar, and contacts from nearly any web browser while you keep the rich, familiar Outlook experience with Microsoft Outlook Web Apps.

• Business-class security

• Help protect your organization from spam and viruses with Microsoft Forefront Online Protection for Exchange, which includes multiple filters and virus-scanning engines.

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